Effective Date: 23 April 2025
These Terms and Conditions govern the use of the Razorpay payment gateway for processing payments on Xpedindia Tours website (www.xpedindia.com). By making a payment through Razorpay on our Website, you (User or Customer) agree to these Terms in full.
Payment Processing
Payments for services on our Website are processed via Razorpay, a third-party secure payment gateway.
Razorpay accepts various payment methods including credit/debit cards, net banking, UPI, and wallet payments, subject to availability.
All transactions are subject to Razorpay's own terms, conditions, and privacy policies, available at https://razorpay.com.
Pricing and Taxes
Prices for all services are listed in INR (Indian Rupees) and are inclusive of all applicable taxes unless stated otherwise.
Xpedindia Tours reserves the right to change pricing at any time without prior notice. However, the amount billed will be based on the price listed at the time of order confirmation.
Payment Confirmation
Upon successful payment, a confirmation email or SMS will be sent to the registered email address or phone number provided by the User.
In case of a payment failure but a deduction of the amount, Razorpay may take up to 5 to 7 working days to refund the amount back to your original payment method.
Refunds and Cancellations
Our refund and cancellation policy is available at: www.xpedindia.com/refund-policy. Please review it before making a payment.
Any dispute regarding payments or refunds must be raised within 7 days from the date of the transaction.
Data Privacy
Xpedindia Tours does not store your payment information on its servers. All payment data is securely handled by Razorpay in accordance with their privacy and security policies.
For details on how we handle personal data, please refer to our Privacy Policy at: www.xpedindia.com/privacy-policy
Limitation of Liability
Xpedindia Tours shall not be held liable for any payment issues, delays, or losses caused due to transaction errors or failures on Razorpay platform.
You agree to indemnify and hold Xpedindia Tours harmless from any claims arising out of your use of the Razorpay payment gateway.
Modifications
We reserve the right to modify or update these Terms at any time without prior notice. Continued use of the payment gateway after such changes constitutes your acceptance of the new Terms.
Contact Us
If you have any questions or concerns regarding these Terms or the payment process, you may contact us at:
Xpedindia Tours
1st Floor, Desk No.14, CW-59, Sanjay Gandhi Transport Nagar, New Delhi, India
info@xpedindia.com
+91 9037108559